Refund Policy

Last updated 23 October 2026

Before you buy, you can see exactly what inrsia costs on our pricing page, and you can start with a free call. Because of that, all payments are final.

  1. 1. All payments are final
  2. 2. Cancelling your plan
  3. 3. If we charged you by mistake
  4. 4. Who takes the payment

1. All payments are final

We do not give refunds. This covers:

  • the Standard plan’s monthly payment, including a month you have only partly used;
  • credit top-ups, including credits you have not used yet;
  • agent setup work, once it has started, unless your written quote says otherwise.

Credits never expire while your account is open, so the credits you buy stay yours to use.

2. Cancelling your plan

You can cancel at any time in Settings → Billing → Invoices & card. Your plan stays active until the end of the month you have already paid for, and you will not be charged again. Credits already in your account stay there.

3. If we charged you by mistake

If you were charged twice, or charged the wrong amount, write to support@inrsia.com within 30 days of the charge. We will check it and put it right.

4. Who takes the payment

Payments are processed by Creem, our online reseller and merchant of record. Your receipt comes from Creem. Where the law gives you a right to a refund, that right still applies.

Questions?

Write to us at support@inrsia.com. inrsia is operated by INRSIA INTELLIGENT SYSTEMS (SMC-PRIVATE) LIMITED, Pakistan.