Terms of Service

inrsia is operated by INRSIA INTELLIGENT SYSTEMS (SMC-PRIVATE) LIMITED, a company registered in Pakistan (“inrsia”, “we”, “us”). These terms are an agreement between us and you, the person or business that uses inrsia (“you”). If you use inrsia for a business, you confirm that you may agree to these terms for it.

inrsia helps businesses run AI agents. An agent can answer customers on WhatsApp and the phone, and work in apps the business uses.

• The platform: a web app at inrsia.com where you set up, run and watch your agents.
• Agent setup: on request, our team designs, builds and tests an agent for your business. The price and the work are agreed in writing before we start.

• Give true and current details when you sign up, and keep them up to date.
• Keep your login safe. You are responsible for what happens in your account.
• You must be at least 18 years old to use inrsia.
• Tell us straight away at support@inrsia.com if you think someone else is using your account.

Our order process is run by our online reseller Creem, which is the merchant of record for all orders. Creem handles the payment, the receipt and any sales tax.

• Standard plan: $5 a month, with 500 credits added each month. It renews every month until you cancel it.
• Credits: credits pay for the AI work your agents do. One credit is worth one US cent of usage. Credits you don’t use roll over to the next month while your account is open. Credits have no cash value and can’t be transferred or exchanged for money.
• Top-ups: you can buy extra credits at any time, from $5 to $1,000. Every dollar buys 100 credits.
• Your own AI account: if you connect your own AI provider, that provider bills you directly, and no credits are used for it.
• Other charges: phone numbers, WhatsApp messaging fees and the apps you connect are billed by those companies, not by us.
• Agent setup: priced in a written quote, paid as the quote says.

We may change our prices. We will tell you at least 14 days before a new price applies to your plan. All payments are final; see our Refund Policy.

You can cancel your plan at any time in Settings → Billing → Invoices & card. Your plan stays active until the end of the month you have already paid for, and you are not charged again.

Don’t use inrsia to:

• send spam, or message people who have not agreed to hear from you;
• break the law, or the rules of WhatsApp, phone carriers or any app you connect;
• mislead, harass or harm anyone, or collect people’s data without the right to;
• try to break, overload or get around the security of inrsia or anyone else’s systems.

If you break these rules, we may pause or close your account.

Your content stays yours: your files, settings, agents and the conversations they handle. You let us store and process it only so we can run inrsia for you. When your agents talk to your customers, you are responsible for having the right to do so.

How we handle personal data is set out in our Privacy Policy.

Agents use AI, and AI can get things wrong. You decide what your agents may do on their own, and you can make risky actions wait for your approval. Check important answers yourself. Nothing an agent says is legal, financial or medical advice from us.

inrsia works with services run by other companies, such as WhatsApp, phone carriers, AI model providers and the apps you connect. Their own terms apply when you use them. We are not responsible for their outages, changes or charges.

We work hard to keep inrsia available and safe, but we can’t promise it will never stop or have errors. We may improve, change or remove features over time. If a change takes away something important you pay for, we will tell you first.

You can stop using inrsia at any time. We may close an account that breaks these terms. After an account is closed, we delete its data within a reasonable time, unless the law requires us to keep some of it.

inrsia is provided “as is”. As far as the law allows, we are not responsible for indirect losses, such as lost profits or lost data, and our total responsibility to you is limited to what you paid us in the three months before the claim. Nothing in these terms limits rights you have by law that can’t be limited.

These terms are governed by the laws of Pakistan. Any dispute will be handled by the courts of Pakistan.

We may update these terms. We will post the new version here with a new date, and tell you by email about important changes. If you keep using inrsia after that, the new terms apply.